In Wooden A Lifetime of Observations and Reflections On and Off the Court John Wooden writes that his coach Piggy Lambert, constantly reminded: “The team that makes the most mistakes will probably win.”
I love this idea, because mistakes represent the amount of activity. When we are trying, we learn and therefore also succeed. Making mistakes, doesn’t mean repeating mistakes. It just means being active, experimenting and thus that leads to mistakes as well as learning.
When I started as telemarketer I was not afraid of making mistakes. Quantity, direction, quality and results approach resonated with me. What made me feel successful was the amount of learning. On the other hand when I was struck by fear of making mistakes, my enjoyment of work also plummeted. When this happened, I noticed that I must be making some mistakes, and learning in order to get ahead.
The amount of learning from thousands of conversations is staggering and gives me amazing confidence today in both telephone and live situations.
“Losing is only temporary and not all-encompassing. You must simply study it, learn from it, and try hard not to lose the same way again.” – John Wooden
Now as I am teaching and coaching others to succeed in telemarketing seeing the failures and mistakes as simply learning is the first core lesson!
Second lesson is that learning should be play; you can have fun while learning.
“Playing is the highest form of research.” – Albert Einstein
Mistakes and failures are learning opportunities and learning is fun! The one who is the most active to make mistakes, learn from them, will inevitably succeed.